Pre-payment of Duties & Taxes

For shipments to non-UK addresses, you may be liable to pay import charges (VAT, import duty, handling/processing fee, Licence fee) once the parcel arrives at the country's border. This is payable to the country's Customs department through the shipping carrier, who will contact you directly. HiFi Collective will not pay these charges or notify you of the required payment.

 

Pre-Payment of Import VAT and Duty For EU/EAA Customers

For our EU/EAA customers, we offer the opportunity to pre-pay your import VAT and duty when you order through the website. Exclusions apply and are listed below.

In most cases, this will speed up the transit times and may save you from paying the courier/postal company a handling charge.

Some destination countries' Customs departments still apply additional handling/processing fees, and Licence fees to their service. We define whether you are a business customer by your billing address.

Please Note: If you select the pre-paid option but do not meet the conditions listed below, pre-paid duties and taxes will not be added to the order, and you will be required to pay these upon import. Please check before completing your order.

Deutsche Post services

  • Private individuals must pre-pay VAT on orders up to €150 using the IOSS system. Private individuals cannot pre-pay taxes and duties on orders exceeding €150.
  • Businesses cannot prepay duties and taxes using the Deutsche Post service.

DHL Express courier services

  • Private individuals can pre-pay VAT on orders up to €150 using the IOSS system or pre-pay taxes and duties on orders exceeding €150 using the DDP ('Delivered Duty Paid') option.
  • Businesses can pre-pay duties and taxes on orders exceeding €150 using the 'Delivered Duty Paid' option.

UPS courier services

  • Private individuals can pre-pay VAT on orders up to €150 using the IOSS system.
  • Businesses cannot prepay duties and taxes using the UPS service.

FedEx courier services

  • Private Individuals can pre-pay VAT on orders up to €150 using the IOSS system or pre-pay duties and taxes on orders exceeding €150 using the DDP ('Delivered Duty Paid') option. 
    • Exclusions for IOSS: Latvia
    • Exclusions for DDP: Portugal, Bulgaria, Greece, Slovenia, Estonia, Slovakia, Latvia or Romania
  • Businesses can prepay duties and taxes for any amount when using any FedEx services. 
    • Exclusions for DDP: Portugal, Bulgaria, Greece, Slovenia, Estonia, Slovakia, Latvia or Romania

 

Pre-Payment of Import VAT and Duty for the Rest of the World

We currently do not offer pre-payment of taxes and duties for customers shipping to an address outside of the EU/EAA.

 

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